Privacy Policy

1. Introduction

Sirfastech LLC, the operator of the Whatscriber bot ("Whatscriber," "we," or "us"), is committed to protecting your privacy. This Privacy Policy outlines the types of information we collect from our users ("you" or "User"), how we use and safeguard that information, and your rights regarding your data.

By using Whatscriber, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect and store the following information:

• Phone Number: We collect your phone number to authenticate and provide you access to our services.

• Email Address: Your email address is collected to link your Stripe account for payment purposes.

Please note that we use Stripe, a third-party payment processor, for handling all payments. As such, we do not collect or store your debit or credit card information. Stripes own privacy policy governs the handling of your payment details. Link to Stripe Privacy Policy: https://stripe.com/privacy

3. Audio Data and Transcriptions

When you send an audio message to Whatscriber:

• Audio Messages: We do not save the actual audio message in our system. The audio message is processed solely for transcription and is not stored in our database.

• Transcription Data: We save the following information related to the transcription process:
  • The length of the audio message.
  • The time it took to transcribe the audio.
  • The transcription text.

4. Use of Information

The information we collect is used to:

• Authenticate your access to our services.

• Facilitate payments via Stripe.

• Improve and monitor our services, including transcription efficiency.

We do not sell, share, or disclose your information to third parties except as required by law or for the purpose of operating our services (e.g., sharing necessary data with Stripe for payment processing).

5. Data Storage and Security

We take the security of your data seriously. We employ industry-standard measures to protect the information we collect, including encryption and secure servers. However, please be aware that no method of transmitting data over the internet is 100% secure.

6. Third-Party Services

• WhatsApp: Please note that while we do not save your audio messages, WhatsApp may store them according to their privacy policy. We recommend reviewing WhatsApps privacy practices for further information.

• Stripe: Payments made through Whatscriber are handled by Stripe. As mentioned earlier, we do not store your payment details, and you should review Stripe privacy policy to understand how your payment information is managed.

7. User Rights

You have the right to:

• Access the personal information we hold about you.

• Request the correction of any inaccurate or incomplete information.

• Request the deletion of your personal data.

• Withdraw consent for data processing, where applicable.

To exercise any of these rights, please contact us at [email protected].

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically. Continued use of our services constitutes your acceptance of any changes made to this policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]